Nouva Group Privacy Policy

Effective Date: 15/02/24

Nouva Group (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your information and explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Payment Information: Bank details, credit/debit card information, and billing address.

  • Membership Data: Information related to your membership, such as membership start date, preferences, and communications with Nouva Group.

  • Interaction Data: Records of attendance at events, participation in discussions, or usage of our platforms.

  • Technical Data: IP address, browser type, device information, and usage data from our website or communication platforms.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To manage your membership and deliver services, including event invitations and networking opportunities.

  • To process payments and manage billing.

  • To improve our services, including monitoring usage patterns and member preferences.

  • To communicate with you regarding updates, events, and important notices.

  • To comply with legal obligations or respond to lawful requests by public authorities.

3. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Consent: Where you have explicitly given your consent, such as subscribing to newsletters.

  • Contractual Necessity: To fulfil the terms of your membership agreement.

  • Legitimate Interests: For purposes such as improving services or communicating with members.

  • Legal Obligations: To comply with applicable laws and regulations.

. Data Sharing

We respect your privacy and do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:

  • Service providers who assist in processing payments or delivering services.

  • Legal or regulatory bodies, if required by law.

  • Event organisers or facilitators, but only when necessary and with your prior consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. When data is no longer required, it will be securely deleted or anonymised.

6. Your Rights

As a data subject, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete data.

  • Erasure: Request deletion of your data under certain circumstances.

  • Restriction: Request limitation on how we process your data.

  • Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing based on legitimate interests.

  • Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [info@nouvagroup.co.uk].

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These measures include encryption, secure storage, and restricted access to your personal information.

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Members will be notified of any significant changes, and the updated policy will be available on our website.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Nouva Group
Email: info@nouvagroup.co.uk

By engaging with Nouva Group, you acknowledge and agree to the terms of this Privacy Policy.